Shipping policy
Thank you for shopping with Nej Atelier.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Rates
We offer:
- Free Standard Shipping on orders over $50
- Standard Shipping rates are calculated at checkout for orders under $50
Delivery Times
Estimated delivery times within the United States:
- Standard Shipping: 3–7 business days
Please note that shipping times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Tracking Your Order
Once your order ships, you will receive a tracking number via email so you can monitor your package’s journey.
Lost or Delayed Packages
Nej Atelier is not responsible for delays caused by shipping carriers. If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
Contact Us
If you have any questions regarding shipping, please contact us :